Last week I received a call from a customer whose newly-supplied gearbox was making a very large noise during operation. After getting it back to the workshop, we found that one of the gears was not secured properly and was actually floating on the shaft. Luckily, there was not too much damage to the internals.
Looking back on the original job sheet revealed that the gearbox was required extremely urgently. This can only mean that the unit was not test-run at the factory. I know that we didn't test it when it came through our place as we had to get it straight to the customer for fitment.
When stuff is rushed mistakes are made. Unfortunately, stuff is going to get rushed all the time and limiting mistakes is an ongoing business.
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